1. Who we are
This privacy policy explains how Quantitative Transformation AI LTD ("we", "us", "our") collects, uses and protects personal information when you visit our website or contact us.
We are the data controller responsible for your personal data. Our details are:
- Company name: Quantitative Transformation AI LTD
- Registered in: England and Wales
- Company number: 17054856
- Registered office: 7 St Pauls Road, Newton Abbot, Devon, TQ12 2HP
- Email: Quin@qtai.co.uk
- Phone: 07983 822215
- ICO registration number: ZC163379
2. What this policy covers
This policy covers personal data we collect when you visit our website, email us via the contact link on our website, or call us on the phone number displayed on our website.
This policy does not cover personal data we process on behalf of our clients as a data processor under a separate services agreement. That processing is governed by the Data Processing Agreement signed with each client.
3. What personal data we collect
We only collect personal data that you choose to provide to us. We do not use cookies, analytics tools or any other tracking technology on our website.
When you contact us by email or phone, we may collect:
- Your name
- Your email address
- Your phone number (if you provide it or if you call us)
- The content of your message or call, including any information you choose to share about your enquiry, your company or your business needs
Providing this information is entirely optional.
4. Why we collect your data and our lawful basis
We collect and use your personal data to respond to your enquiry, provide information about our services where you've asked for it, discuss potential work and prepare proposals if relevant, and keep a record of communications for our business records.
Our lawful basis for this processing is legitimate interests under Article 6(1)(f) of the UK GDPR. We do not use your data for marketing, profiling or automated decision-making.
5. Who we share your data with
We do not sell your personal data and we do not share it for marketing purposes.
Microsoft 365 (UK tenant)
- Purpose: hosting our business email and storing related correspondence
- Location: United Kingdom
- Safeguards: contractual data processing terms with Microsoft Ireland Operations Limited, with encryption in transit and at rest
We may also disclose personal data where we are legally required to do so.
6. International transfers
Your personal data is stored within the United Kingdom on our Microsoft 365 tenant. We do not routinely transfer personal data outside the UK.
7. How long we keep your data
We keep enquiry data for 12 months from the date of your last contact with us. After that, it is deleted unless:
- You become a client — retained for the duration of our business relationship and up to 2 years afterwards
- It forms part of a financial record — retained for 6 years to comply with UK tax and accounting law
- It forms part of a contract or legal document — retained for 6 years after termination
8. Cookies, analytics and tracking
Our website does not use cookies, web beacons, pixels, analytics tools or any other form of tracking. We do not collect data about your visit to the site itself.
9. How we protect your data
- All data is stored on Microsoft 365 with AES-256 encryption at rest and TLS 1.2+ in transit
- Multi-factor authentication is enforced on all accounts
- Access is limited to authorised personnel on a least-privilege basis
- Devices have full-disk encryption and endpoint protection
- We do not print or store physical copies of your data
10. Your rights
Under the UK GDPR, you have the following rights:
- Right of access — ask for a copy of the personal data we hold about you
- Right to rectification — ask us to correct inaccurate or incomplete data
- Right to erasure — ask us to delete your data
- Right to restrict processing — ask us to pause processing your data
- Right to object — object to our processing based on legitimate interests
- Right to data portability — ask for your data in a machine-readable format
To exercise any of these rights, email Quin@qtai.co.uk. We will respond within one month.
11. Making a complaint
Contact us first at Quin@qtai.co.uk. You also have the right to complain to the ICO: ico.org.uk / 0303 123 1113 / Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
12. Changes to this policy
We may update this privacy policy from time to time. Please check this policy occasionally so you stay informed about how we handle your data.
13. Contact us
- Email: Quin@qtai.co.uk
- Phone: 07983 822215
- Post: Quantitative Transformation AI LTD, 7 St Pauls Road, Newton Abbot, Devon, TQ12 2HP